SHIPPING & DELIVERY POLICY
Last updated June 26, 2023
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Local pickup is available for any orders may be collected with advanced notice. Please let us know when placing your order if you would like to collect. Pickups are available Monday to Friday 8am to 4pm. Requests to collect must be made when placing an order.
We offer shipping at the following rates:
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
Once your shipment is dispatched you will be sent updates by email and you can track your package online.
DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping. Free shipping is not valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Orders will only be shipped on business days (Monday to Friday)
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Phone: +44117 329 3420
- Online contact form: ignitec.com/contact-ignitec/