Confidentiality Statement

At Ignitec, we recognise that our clients entrust us with information that is often commercially sensitive, technically valuable, and strategically important. Protecting this information is central to the way we work, and our confidentiality practices are designed to give clients complete confidence when working with us.

Legally binding NDAs
We provide non-disclosure agreements (NDAs) to all clients on enquiry, ensuring that all confidential information shared with us is legally protected. These agreements form a binding commitment from Ignitec to safeguard what is shared and to use it only for the delivery of agreed services.

Employees, contractors, and partners
Every member of the Ignitec team, including employees, contractors, partners, and manufacturing suppliers, operates under NDAs that are no less strict than those we sign with our clients. This guarantees a consistent and robust level of protection across every aspect of our work.

Training and access control
Our employees are trained in the correct handling of confidential information, with clear responsibilities and secure systems in place. Access to confidential material is restricted only to those directly involved in a project, ensuring information is managed on a strict need-to-know basis.

Secure processes
We use encrypted storage, secure communication channels, and carefully controlled project workflows to safeguard confidential information at all times. These measures are designed to protect against unauthorised access, disclosure, or misuse.

Commitment to our clients
When confidential information is shared with Ignitec, clients can be assured it will remain secure, respected, and used only for the purpose for which it was provided. Confidentiality is not an afterthought for us – it is an integral part of how we deliver our services.